Quality Statement

 
The Linden Group Corp. was established to provide Customized Visualization Solutions for the most demanding medical environments. We are based in Cedar Knolls, NJ with engineering and manufacturing competencies additionally located in Taiwan. We pride ourselves in being straightforward and intelligible and providing products and services that are clinically focused, advanced, and easy to experience.

We build mutually beneficial relationships with our Customers, suppliers, and employees and believe that quality begins and ends with our Customer. Customer and end-user satisfaction is the core concern of our business and we strive to provide our customers with products and services which meet and even exceed their expectations.

We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance. Our business conforms to the requirements of ISO 9001 and are products are designed to meet industry and market standards including IEC 60601.

We focus our employees on practical processes to ensure consistent results and achieve our goal to provide our Customers with the highest quality products that meet their efficacy and fitness for intended use. We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:
 
 
Customer Feedback Collection & Monitoring
Measurable Quality Objectives
Product Conformity & RMA
Internal Process Audit
ESD Control Process
Quality Management System
Quality Manual
Continuous Assessment Report
Employee Training & Development
Supplier & Incoming Quality Check